Frequently Asked Questions
Q. How do I check out?
As soon as you have finished adding items to your shopping cart and are ready to place an order, select the 'Checkout' tab. Follow the steps by entering the requested details for your delivery and the payment details until you receive the order confirmation and an e-mail summary of your order.
Q. Are there any hidden charges when I make a purchase online?
There are NO hidden charges when you make a purchase on https://mazaarena.com. The price you see on the product page is just what you pay.
Q. What credit card/debit cards do you accept for payment?
We accept the following payment methods: credit cards (Visa and MasterCard), and Cash or Card on Delivery.
Credit cards:
We accept payments made using Visa and MasterCard. To pay using your credit card at checkout, you will need your card number, expiry date (Month and Year) and three-digit CVV number. After entering these details, you will be redirected to the bank's security page for entering the OTP, issued by your bank which you will be receive through SMS/Email. Please enter the received OTP and herewith you shall be receiving a confirmation on the purchase made.
Debit cards:
We accept payments made using Visa and MasterCard. To pay using your debit card at checkout, you will need your card number, expiry date (Month and Year), three-digit CVV number. After entering these details, you will be redirected to the bank's security page for entering the OTP issued by your bank which you will be receiving through SMS/Email. After entering these details, you will be redirected to the bank's security page for entering the OTP issued by your bank which you will be receiving through SMS/Email.
Cash or Card on Delivery:
We are 100% secure to conduct an online transaction, however we respect your concern and if you are not comfortable making an online payment on www.nrtcfresh.com , you can opt for the Cash on Delivery (COD) payment method instead. With COD you can pay in cash at the time of actual delivery of your order at your doorstep, without requiring you to make any advance payment online. It is strictly a cash-only payment method. Please note: Foreign currency cannot be accepted to make a COD payment. Only Arab Emirates Dirhams (AED) are accepted.
For your further convenience we also provide credit card payment on delivery which assists you to make your payment through Credit or Debit card at your doorstep.
Q. How do I get a receipt?
You will receive an electronic receipt on your registered email address, the order confirmation that will summarize your order and the payment details. When your shopping basket is delivered, you will be given a detailed delivery note of your received order by the driver.
Q. Am I safe to conduct any online transactions?
Yes, your safety is our priority. All the details and information provided by you on https://mazaarena.com is secured and is encrypted. Your information is not shared with any 3rd party.